2014 Frequently Asked Questions

We reserve the right to make additions and changes to the information below.

Once again CastleTV.net and the California Browncoats will team up to host a fan convention in Los Angeles November 8-9, 2014.

C.A.S Convention is a 2 day event featuring members of your favorite TV shows including Castle and Agents of S.H.I.E.L.D.

Below are answers to some frequently asked questions.

When will the event be held?

The event will take place November 8-9, 2014.

A full schedule will be announced at a later date though we expect main programming will begin at 10am and conclude around 6pm. After hours events may also be available for those interested.

Where will the event be held?

Four Points by Sheraton Los Angeles International Airport
9750 Airport Blvd
Los Angeles, California 90045
United States

* Special rate for rooms at the hotel is available, see Venue page for details..

When will tickets go on sale?

Tickets are now on sale at Brown Paper Tickets.

When will guests be announced?

As soon as guests are fully confirmed we will announce them on our Guests page.

Due to their busy schedules it is possible we will still be adding guests to our lineup right up to the date of the event.

All guests will attend pending work/health obligations.

Are announced guests guaranteed to attend?

We do not announce guests as attending until we have an agreement with them in place. That said, professional commitments can occasionally crop up at short notice and there is always a small chance our guests may have to cancel. If a scheduled guest cancels due to work obligations or health issues we will always do our best to replace them with another guest although we can not make any guarantees.and tickets will not be refunded due to guest changes.

What happens to my money if the event is canceled?

Money from ticket sales will be held in a secure account by the California Browncoats, in the unlikely event that we are forced to cancel the convention all tickets will be refunded minus the processing fee. Refunds do not include any other expenses you may incur such as travel or accommodation. We take no responsibility if the event is canceled for reasons beyond our control.

Can I get a refund or sell my ticket?

Tickets are non-refundable (unless we cancel the convention as stated above) and non transferable. You will be required to add names for each of the tickets you buy when you check out and we will check your ID when you pick up your badge at the event.

As noted above refunds cannot be issued due to changes in our guest lineup or because you simply change your mind.

If you find yourself with exceptional circumstances meaning you can no longer attend the event you need to contact our event organizers who will consider a refund or transfer on a case by case basis.

What payment options will you have?

Tickets will go on sale through Brown Paper Tickets. Credit Card and Paypal will be accepted.

Who is running the event?

The event is run by CastleTV.net  in association with the California Browncoats. This event is in no way associated with ABC, Marvel or Disney.

CastleTV.net

CastleTV.net was established in April 2008 to support the TV series Castle and provide a community for fans to get together to discuss the show and socialize. CastleTV.net has been supported by members of the cast and crew.

California Browncoats

California Browncoats is a non-profit organization dedicated to the promotion of the Firefly and Serenity fandom, cast and crew through charitable work. They can be found doing good works at conventions throughout California including events like San Diego Comic Con and Wondercon. Since their inception in June 2007 they have raised well over $100,000 for various charities including Equality Now, Kids Need to Read, St. Jude Children’s Research Hospital, The Marine Corps Law Enforcement Foundation (MC-LEF), Waterkeeper Alliance and The Al Wooten Center.

More information can be found at their website: www.californiabrowncoats.org

Is there an age limit?

All children must be accompanied by an adult at all times.

Can I use my camera?

No video or audio recording is allowed during the event without prior written approval from us.

You may take still photos during Q&A sessions. Flashes may only be used for the first five minutes, after that you must disable your flash if you wish to continue taking photos. You may not take photos to be used for commercial purposes.

We know you will be eager to post your photos online during or after the event but please be considerate and try to post those that present our guests looking their best (eg, avoid posting photos with bad expressions, while drinking etc).  Rule of Thumb: If it was a photo of you that someone else took is it one you would choose to post online for everyone to see?

You may NOT ask guests to pose for photos during the event. Everyone will have the opportunity to purchase official photo opportunities with yourself and each of the guests taken by our event photographers Geek Shot Photography. This is for the benefit of all attendees and our guests.

You may NOT take photos during the autograph session as this slows down the process and we don’t want people to miss out on their autographs because we run out of time.

What can I get autographed?

In person autographs from our guests are available to purchase (some autographs are included in the Gold & Priority ticket packages).

We will have limited items available to purchase for you to have autographed by our guests or you can have our guests autograph any official Castle merchandise (eg, dvds, books, graphic novel, posters).  You may also have your photo op autographed, printed photographs or pictures (no inappropriate manips) or bring other items to be signed.

No inappropriate items will be allowed and guests will not sign body parts. If you are unsure if your item is suitable please contact us in advance.

Our guests may have their own preference for items they will or won’t sign, we will do our best to notify you of any such issues in advance.

Can I bring gifts for the guests?

We strongly discourage you bringing gifts for the guests but if you have a personal item (drawing etc) or something special that you really want to give you may do so but all gifts must be unwrapped so that they may be checked by one of our staff to prevent anything inappropriate or dangerous being handed over, if you are unsure if something might be appropriate please contact us in advance to check. Some exceptions may apply meaning no gifts can be accepted by some of our guests.

You may NOT under any circumstances try to present a gift during the Q&As or any part of the event aside from the autograph sessions, all gifts will be checked by a staff member first.

Notes on Appropriate Behavior

You must at all times behave in a manner respectful to our guests, hotel staff, volunteer staff and fellow attendees.

Please remember to be patient while waiting in lines, everyone is as eager to interact with the guests as you are and being rude to other attendees or volunteer staff won’t get you anywhere.

During the convention you are not allowed to make any kind of request of the guests including inviting them to events, asking them for favors, asking them to phone a friend etc.

When asking questions please be prepared and think out your question in advance so you know what you want to say. Do not take up valuable question time by rambling, try to get straight to your question.

Please do not ask guests about personal issues and avoid political or religious questions as these tend to make a lot of people uncomfortable.

When meeting any celebrity it is vitally important that you remember that to them you are a complete stranger.  You may feel like you know them and have a relationship with them but the harsh reality is you are a stranger to them and not their friend.  Please remember that you should always be polite and don’t try to get physical.  Think about how you would feel if a stranger walked up to you and hugged you or slapped you on the backside or said something inappropriate.

Other Terms & Conditions

We reserve the right to refuse entry to or remove and/or ban from future events any attendee who disrupts the event, exhibits violent or inappropriate behavior, or otherwise causes the event, special guests, organizers or volunteer staff to be brought into disrepute. It is a condition of entry to the event that you agree not to undertake any audio or visual recording during the event unless approved by us in writing prior to the event, if you fail to abide by this rule you may be asked to leave. If we discover evidence (during or after the event) that you have disregarded this rule you may be banned from future events.

Any attendee acting in an abusive fashion to another person will be asked to leave. If you are removed from the event you will not be entitled to any refund.

You are responsible for your own belongings, we will not accept any responsibility for lost or stolen items. We will not be held responsible if you injure yourself during the event.

By attending the event you give us permission to allow video or photos of you to be posted on our websites and on our event DVD.